From qualitative research in three cul turally diverse organizations, we identified three different perspectives on workforce diversity. And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them. This can be done formally, via surveys, or informally. Diversity management, challenges and opportunities in.
Just what is meant by cultural diversity presents its own set of theoretical complexities and prob lematic. Companies that embrace and value these cultural differences can not only reduce conflict and increase regulatory compliance but also transform cultural diversity into a competitive advantage. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Objectives of the study to map the attitudes to workplace diversity in the it context to find the most important strategies adopted to enhance workplace diversity. In terms of cultural diversity the literature is very large. Culture is considered to be the underlying values that direct how people behave. What effect does managing workplace diversity have on diversity awareness and. Cultural diversity is a growing phenomenon that has increased attention and importance in the 21 st century.
Cultural diversity is the representation, in one social system, of people with distinctly different group affiliations of cultural significance ang,van. To develop a positive workplace atmosphere that embraces cultural diversity you could collect information about your workforce to learn what your organisations cultural diversity actually looks like. Thomas harvard university o 2001 by cornell university. Introduction culture is a word with many shades of meaning. Nov 12, 2019 workplace diversity refers to the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace and promotion prospects, irrespective of job related. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%.
Diversity refers to the coexistence of employees from various socio cultural backgrounds within the company. As etsy, griffin and shorr hirsch point out, embracing and encouraging diversity allows businesses to create an environment in which workers learn from one anothers differences, discovering in the process new ways of thinking about problems and finding solutions. Valuing diversity is a key component of effective people management, which can improve workplace productivity. A diverse working culture would be beneficial to an organization in numerous ways, especially in terms. Lets look at the top 10 economic benefits of workplace diversity. Workforce diversity and the performance of telecommunication. Managing cultural diversity at workplace diva portal. Following their research the cipd published a report on diversity management in 1999. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. Workplace diversity and inclusion strategy 201619 3 message from our secretary i am pleased to present our workplace diversity and inclusion strategy and employee plans developed in partnership with enable development, an award winning social enterprise led by passionate professionals with lived experiences of disability. Diversity in this study embraces all forms of diversity with special attention to cultural diversity in order to best understand the challenges and opportunities of a diverse workforce. Culture as problematic a number of authors bemoan the con fusion often made between managing diversity and managing culture. Cultural diversity, communication, learning, cultural stratifications 1.
The impact of workforce diversity on organizational. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering aimed at solving and preventing group dynamics. Pdf employees bring their beliefs and religious values to work, and this can be a source of either positive performance or negative conflict. Companies that have a clear diversity and inclusion policy and are seen to enforce this policy benefit from happier and more productive employees and a great. Diversity refers to the coexistence of employees from. Study the views of various companies regarding the choice and implementation of workplace diversity. The impact of a diverse workforce on an organization. What are some ways that diversity can impact the workplace.
The variety of experiences and perspective which arise from differences in race, culture, religion, mental or. The study concludes that successfully managing diversity can lead to more committed, better satisfied, better performing employees and potentially better. Cultural diversity, diversity management, globalization, multicultural organization, organizational behaviour intertjailonaljournal of tlif diversity, volume 6. There are major facts and trends that maneuver this in the beginning of this century. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Mulkeen,2008 describes workplace diversity as all the differences that exist within people with respect to age, gender, sexual orientation, education, cultural background, religion, and work experience. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. The author used articles that answered the question of impact of diversity to workplace and personal experiences over the years of working in different organizations and. Keywords multiculturalism, diversity impact, workplace, employees.
Impact of diversity and inclusion within organisations. The impact of multicultural working environment on employees. When companies recruit and retain a diverse pool of people, it brings about different benefits to the company as well as its employees. The impact of multicultural working environment on. Managing cultural diversity training manual 7 2010 australian multicultural foundation designed by robert bean consulting. Peter nijkamp vu university amsterdam and iza jacques poot nidea, university of waikato and iza discussion paper no. One positive effect is that employees belonging to different cultures usually have different ways of thinking and can thus analyze a matter at hand from a variety of. The modern workplace is a mosaic of different ideas, beliefs and opinions, which taken together create an atmosphere of cultural diversity. These phases have laid the foundation for managing diversity and have set the course for the future of the workforce in a diverse climate. This research is also justified by the fact that the contemporary workplace is commonly focused on raising productivity and competitive advantages, to which an engaged workforce is proved to play an important.
Looking at how leaders, managers and nonmanagerial employees view diversity, it. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. Aug 28, 2018 the impact of cultural diversity in the workplace. Diversity, workplace, cultural mentoring, organisation. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or. Measuring cultural diversity and its impact on innovation. Over the past two decades, as scholars have sought to quantify the economic effects of workplace diversity, a growing body of research has emerged. Cultural diversity and information and communication. The importance of cultural diversity in the workplace cant be understated.
Diversity can improve organisational effectiveness. The impact of workforce diversity on organizational effectiveness 95 diversity by conceptualizing and empirically examining the effects of organizational culture and business strategies as contextual environments of workgroups in exploring the impact of workplace diversity on organizational effectiveness. The effects of cultural diversity in the workplace clute journals. There is no doubt that it influences the leaders in this. The effects of diversity perspectives on work group processes and outcomes robin j. Cultural diversity in the workplace is when companies are open to hiring employees from all sorts of different backgrounds.
The impact of cultural diversity in the workplace john. Collectively, it suggests that diverse work environments boost profitability, culture, and public perception. Pdf the effects of cultural diversity in the workplace semantic. This thesis aims to evaluate the impact of cultural diversity in team management from a managers perspective. Importance of cultural diversity in the workplace deputy. In this way, diversity is a key ingredient to growing a strong and inclusive economy thats built to last. Although cultural diversity can be a source of tension, it can also bolster workplace productivity. Jul 24, 2019 the impact of diversity in the workplace is largely positive, bringing different viewpoints into the organization and broadening the companys perspective. Culture refers to the 7 essentials of workplace cultural competence. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. Cultural diversity in the workplace has grown as a trend over the passage of time with the increase of globalization in the world. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. The top 10 economic facts of diversity in the workplace. Workplace diversity refers to the division of the workforce into distinction categories that have a perceived commonality within a given cultural or national context and that impact potentially harmful or beneficial employment outcomes such as job opportunities, treatment in the workplace and promotion prospects, irrespective of job related.
Highereducated candidates who experienced diversity while at university may feel that a diverse company is more progressive and therefore will want to work there. How well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. As more and more number of firms move from domestic, multidomestic, multinational strategies to operating as a truly global firm, the significance and impact of cultural diversity increase markedly adler, 1997. But with benefits necessarily come challenges of working. Businesses must also be aware of the impact of cultural diversity on significant business factors, especially communication. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. University of kwazulunatal the impact of cultural diversity.
The impact of cultural diversity on work team performance. The oxford dictionary defines cultural diversity as the existence of a variety of cultural or ethnic groups within a society. This paper critically analyses the workforce diversity and its impact on productivity of an organization. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. Unintended negative effects of diversity management. The impact of cultural diversity on team management. Benefits, challenges, and the required managerial tools 2 advantages.
Explore the required tools for managing workplace diversity. Cultural diversity impacts the workplace in a variety of. But even today, although it has become part of the. Cultural diversity and information and communication impacts. It is in this context that the present study was conducted to explore the diversity dimension in the indian context. The impact of cultural diversity varies with the type of environment and firms overall strategy.
We are live in an increasingly multicultural society. Cultural diversity and organisational performance include. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. Objectives of the project the project has both general and specific objective. The impact of diversity in the workplace is largely positive, bringing different viewpoints into the organization and broadening the companys perspective. Organisations that develop experience in and reputations for managing diversity will likely attract the best personnel carrel et al. Defining cultural values by defining key cultural values, employers can better understand their workforce and what their expectations might be. The current study examines the potential barriers to workplace diversity and suggests strategies to enhance workplace diversity and inclusiveness. Having diverse employees increases the bottom line and also assists in staying on the right side of the law. Jan 20, 2017 this research will identify the impact of such diversity on the levels of engagement that employees tend to have in a diverse workplace. Managing diversity well provides a distinct advantage in an era when flexibility and creativity are keys to competitiveness. The impact of workplace diversity on organisations core. The purpose of this study is to shed light on the current.
Jan 25, 2020 how well the workplace embraces cultural diversity may spell a companys competitive edge and profitability. Like, diversity in organizations is surely associated with problemsolving talents and. A southafrican perspective article pdf available in team performance management 934. An introduction to culture and diversity in the workplace 2. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and innovation. What have not been sufficiently presented are the challenges and pitfalls inherent in the management of culturally diverse work groups. Importance of cultural diversity in the workplace bizfluent. However, it can lead to a lack of a cohesive corporate culture. Majority of the respondent think training programs must be held to promote diversity at work places, companies can do better to improve cultural diversity environment setting. In current scenario, employing diversified workforce is a necessity for every organization but to manage such diversified workforce is also a big challenge for management. Impact of workplace diversity society of interdisciplinary business. The last strategy is to manage the differences, where an organisation sees the effects of having a diverse workforce and also its advantages and. A company that embraces cultural diversity in the workplace would immediately entices a wider pool of candidates for its job vacancies. Research method the research relied heavily on studies and articles concerning workplace diversity.
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